<img width="443" src="https//iytimgcom/vi/O1sOEEU4zWk/maxresdefaultjpg"> If you're searching for an adaptable business phone system/contact center software/unified communications platform, RingCentral might come to mind first; but there are numerous alternatives that may better meet the needs of your organization These options include an auto-receptionist, cloud PBX system, audio/video conferencing capabilities, internet fax capabilities, mobile and desktop apps and more 1 GoToMeeting GoToMeeting is a reliable video conferencing platform with basic features as well as an extensive integration gallery The software supports HD video quality, conference recording and mobile access GoTo Meeting may not provide as many annotation tools for in-conference annotations as Zoom does, but its hosts still can trigger reactions like thumbs up/thumbs down voting, claps and laughs from attendees Furthermore, this software also lets attendees share their screen, keyboard and cursors GoToMeeting provides several payment plans, starting with 12 per month for organizers with its Professional plan https//wondercommnet/best-ringcentral-alternative/ and Enterprise plans allow unlimited meetings as well as screen sharing, HD video conferencing, smart transcription tools and other useful services 2 8x8 8x8 is a business phone system offering unified communications software to keep people connected regardless of their physical location Its cloud-based system offers voice, video, contact center and messaging tools all in one platform 8x8 offers various plans that cater to small businesses as well as larger enterprises Their X2 and X4 packages are particularly well-regarded, while lower tiers also have plenty to offer Basic plans offer unlimited calling in both the US and Canada, a virtual auto attendant, integrations and billing for as little as 20 per user per month when paid annually 8x8 also offers HD audio/video conferencing capable of accommodating up to 500 participants at once 3 Vonage Vonage Business Communications offers businesses an impressive set of features designed to create an enjoyable customer experience, including AI-powered self-serve tools and ACD capabilities that match callers to agents based on intent and skillset Vonage makes it simple and user-friendly for customers to locate what they need with an intuitive user interface All key features are methodically organized within both desktop apps and mobile apps so that customers don't have to move their eyes around just to find what they're searching for 4 Nextiva Nextiva provides businesses with a hosted private branch exchange PBX system to connect users in a business phone network regardless of location With transparent pricing and user-friendly features, Nextiva makes an excellent solution for businesses with both on-site and remote staff members Nextiva provides an impressive suite of collaboration features, from team messaging apps and document-sharing features to advanced IVR capabilities with conversational AI and task trackers for boosting productivity by eliminating the need to switch apps Nextiva does not offer call recording or transcripts on its first two plans and requires an add-on from Call Center in order to monitor calls It does provide a feature called sequential ring, however, that allows callers to ring multiple extensions without calling voicemail first 5 Avaya RingCentral delivers Unified Communications as a Service UCaaS, unifying business phone calls, video meetings and messaging into one platform Integrating with popular business apps like G Suite, Salesforce and Microsoft Office allows it to automate workflows while supporting omnichannel communication across devices https//wondercommnet/best-vonage-alternative-2024/ to collaborate remotely using high-quality audio and video conferencing tools, as well as its mobile apps and web browser-based tools, in any location across any device type The Core package, beginning at 20/month on an annual basis, is ideal for small businesses and teams that need basic calling and messaging capabilities It provides unlimited domestic calling and SMS as well as HD video conferences 6 Slack Talkdesk is an ideal choice for companies with high call volumes or rapidly growing operations, offering scalability, CRM integration and an emphasis on customer service to support and sales teams alike This platform also provides free, unlimited team texting to enable businesses to communicate more efficiently, as well as call routing and analytics, VoIP phone support and online fax capabilities Some users of RingCentral have experienced issues with the company, from unauthorised account charges to slow service response time and poor call quality or global reach issues As such, these customers may seek alternative solutions that better fit their needs and budgets 7 Google Voice Most individuals have multiple contact numbers personal cell phones, business lines and office landlines Being able to ring multiple phones at once allows people to better manage calls without missing important ones Google Voice is an increasingly popular business communications option because of its cost-free nature and seamless integration with other Google services, like Workspace plan Features that may enhance productivity and communication include call blocking, screening calls for spam/non-essential calls, texting capabilities, conference calling capability and voicemail transcription Google Voice also gives businesses the ability to easily block spam numbers directly from its dashboard - something not available with all VoIP providers - while seamlessly integrating with G Suite apps like Calendar and Mail