The rights of consumers in the retail sector have become well known, however when it comes to buying services for the business the laws and conventions have become different https//drssamedaycourierscomau/same-day-courier-sydney-to-canberra/ tells you what to expect in the event that you buy freight forwarding services and something goes wrong One mistake that the majority of people make is to assume that the carrier, shipping company or freight forwarder is simply obliged to refund them the full value of whatever goods could be lost or damaged After all, if your shoes break apart the day after you buy them, you would be prepared to take them back to the shop and get a replacement pair, or a full refund This simple 'like for like' relationship does not work in the area of international transport and forwarding If every forwarder had to spend in compensation the entire value of the goods they transported, many of them would walk out business in an exceedingly short space of time That's because you - as a customer - are often paying only a small proportion of the value of the goods because of their forwarding services Freight charges derive from the weight or level of the goods transported; they are not usually related in any way to the specific value of the consignment As international trade has developed, so have many statutes and conventions which LIMIT the liability of the carrier to pay compensation to the products owner There are different conventions associated with different modes of transport such as for example air, sea and road, however they all have one thing in common; the compensation that your carrier or their insurer is obliged to spend, is based on the WEIGHT ONLY of the lost or damaged goods Some customers express outrage at this - but the truth is that limitation of liability applies in some way to all or any international transport provision; it is not imposed randomly by rogue freight forwarders who are just attempting to be awkward