The rights of consumers in the retail sector have become well known, however when it comes to buying services for your business the laws and conventions have become different This article lets you know what to expect in the event that you buy freight forwarding services then one goes wrong One mistake that a lot of people make is to assume that the carrier, shipping company or freight forwarder is simply obliged to refund them the full value of whatever goods could be lost or damaged After all, if your shoes fall apart the day once you buy them, you would expect to take them back again to the shop and get a replacement pair, or perhaps a full refund This simple 'like for like' relationship can not work in the area of international transport and forwarding If every forwarder had to spend in compensation the entire value of the products they transported, many of them would go out of business in a very short time That's because you - as a person - are usually paying just a small proportion of the value of the goods because of their forwarding services https//freightservicecom are based on the weight or volume of the goods transported; they are not usually related in any way to the actual value of the consignment As international trade is rolling out, so have a variety of statutes and conventions which LIMIT the liability of the carrier to cover compensation to the goods owner There are different conventions relating to different modes of transport such as air, sea and road, however they all have one thing in common; the compensation that your carrier or their insurer is obliged to spend, is founded on the WEIGHT ONLY of the lost or damaged goods Some customers express outrage at this - but the truth is that limitation of liability applies in some way to all or any international transport provision; it is not imposed randomly by rogue freight forwarders that are just attempting to be awkward