The first step to take when you discover a burst pipe is to turn off the main water supply You can turn off the water at the water meter or at the main water valve in the basement Trustworthy plumber That Sunday, after giving up on Mr Godot, I called a few other plumbers and eventually called the Sears Service Center They had a local sub-contractor call me back that very afternoon He assured me that my house was not going to float away, helped me determine the severity of the problem and pick out a replacement heater He was here the next day, friendly, courteous, competent, and about 300 less expensive than the other plumbers I talked to For the record, his name is Len Lamothe and he operates his plumbing business, Spearpoint Plumbing and Heating, out of Canterbury, New Hampshire I am happy to recommend him Check the burner switch Usually located near your furnace, it looks like a light switch with a red switch plate Sometimes this gets turned off by mistake Not in the mood for the problem she went upstairs and left the mess for a while to check her Facebook messages While there she decided to ask her friends if they could recommend a good Local plumber who worked Saturdays She also opened Twitter and did the same there When to call one Well, that can depend on the situation Generally https//missionplumbingllccom/ to call one when you have a problem that you cannot simply fix on your own This might be a plugged up toilet or even backed up plumbing If you are in doubt calling one might be a wise choice Emergency plumbing service Note A broken pipe does not necessarily require 24-hour emergency service However, once an area becomes saturated behind sheet rock or carpeting gets soaked, mold can set in within 36 hours Some plumbers provide emergency water extraction services, as well as mold remediation and restoration Do not ignore a leaking pipe until you can get around to fixing it It can create a much bigger problem the longer you wait Make sure that you call a plumber as soon as things start to act up You will save a lot of money in the long run because you won't be dealing with the damages caused by flooding after the fact Most people will find that they are not too willing to call in a professional early on, but it is worth it It is better to pay someone for a minor issue rather than to try and fix it yourself and end up with a huge mess