Medical Alert Systems What You Need to Know Many older adults equate medical alert systems with one brand, Life Alert That's understandable, because these devices have been around for 35 years and come with a lifetime warranty But while Life Alert's reputation might help some seniors feel more secure, there are other options that may be better suited to their needs and budget How Medical Alert Works When a user presses the help button or speaks to their pendant, they are connected to a 24/7 monitoring center https//personalmedicalalarmcom/ A live operator answers the call and dispatches emergency response personnel based on the person's needs or saved device settings Whether the user is at home or out and about, GPS tracking is another key feature that lets loved ones know if the person has gotten lost or if they need assistance Some mobile-based systems also have a caregiver portal or app that allows family members to check on the user and receive real-time updates Additional Services and Fees A common question among consumers is if their monthly fees cover all of the features they need https//personalmedicalalarmcom/medical-alert-2/ The answer is often yes, but it's important to ask for a comprehensive list of what's included Price-Lock Guarantees Some brands offer price-lock guarantees, which means you'll stay locked into the same monthly costs you paid when you first got your medical alert system This is great if you don't want to worry about your bill going up in the future, even if the company raises its prices